Bay Area futurist's vision for next 10 years post-pandemic does not include a 'return to normal'

PALO ALTO, Calif. (KGO) -- During the coronavirus pandemic, how many times have we expressed a desire for life to return to normal? Futurists say that's not going to happen, especially with changes that already are posing new challenges.

Marina Gorbis, executive director of Palo Alto's Institute for the Future, focused on four key areas.