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Warranty

Auto warranty company faces fines up to $500K after complaints

Dec 17, 2021

Home warranty company says East Bay grandmother deliberately broke her furnace

Oct 24, 2019

FBI raids home of San Leandro councilmember

Investigators are remaining tight-lipped about what they're looking for. Councilmember Bryan Azevedo did go on a trip to Vietnam in 2023 that was sponsored by David Duong - the same family that owns California Waste Solutions.

Jan 16, 2025

Family endures frigid winter after home warranty fails to replace unsafe furnace

Jul 17, 2019

Woman's ceiling about to burst, but her warranty promises help in two days

Jun 13, 2019

Are home warranty policies worth the cost?

May 7, 2019

Is it worth buying an extended warranty for you car?

Apr 5, 2019

Bay Area woman finds metallic particles in brand new oven

Oct 2, 2018

Burst water pipe? Woman told to wait a week for plumber

Sep 27, 2018

Latest Videos

0:38

FBI raids home of San Leandro councilmember

Jan 16, 2025

2:49

Auto warranty company faces up to $500K in fines, ordered to stop doing business in California

Dec 17, 2021

2:13

Diamond ring protection plan lost during North Bay wildfires

Jun 21, 2018

2:39

7 On Your Side helps man get Jeep repaired after carmaker refused claim

Apr 27, 2018

3:03

Concord man's car warranty denied because transmission fluid was wrong color

Mar 23, 2018

2:44

Man's warranty expires before repairs finish: Is he covered?

Nov 15, 2017

2:49

7 On Your Side helps woman get new electric stove after old one breaks

Apr 27, 2017

2:16

7 On Your Side helps man with warranty get replacement for broken couch

Dec 31, 2016

Latest Stories

7 on Your Side helps woman with appliance warranty

One viewer has been paying a monthly fee for the past eleven years to cover repairs for her appliances. However, when she needed a repair, all she got was "wait, wait, and wait."

Sep 21, 2018

7 On Your Side helps Dublin man after new air conditioner spits hot air

Here's a good rule of thumb. When you need something most, that's when it's most likely to break. That's why one Dublin man was forced to sweat through a sticky situation.

Aug 23, 2018

Diamond ring protection plan lost during North Bay wildfires

A Windsor couple did everything they could during the North Bay Wildfires to prepare for the approaching flames. But in the end, they needed 7 On Your Side's Michael Finney to save something that holds a lot of good memories.

Jun 21, 2018

Why Jeep warranty won't cover engine repairs

7 On Your Side's Michael Finney helped a man get his Jeep repaired after the carmaker rejected his claim saying Noah McDonough was running his car on low oil, which caused engine damage.

Apr 27, 2018

Concord man's car warranty denied because transmission fluid was wrong color

The Concord man's car broke down just a few thousand miles short of his 100, 000-mile ten-year warranty from Mitsubishi. Still, his claim under the warranty was denied.

Mar 23, 2018